Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service staff is trained to shortly attend to all Linux website hosting service clients’ queries and information inquiries. Via our ticket system, it will be possible to post your inquiry and a support staff member will likely go back to to you in only maximum 1 hour. In actual fact, practice has confirmed that the normal solution time is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever required. Our staff of employees is going to be online for you 24x7x365 to answer to all your questions and to sort out any matter you will likely have. You can easily open a support ticket from your Site Control Panel or send us an email message at any time. Moreover, on working days, you can easily phone us or take advantage of the live chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a thorough know–how base into the Control Panel to make sure you get hold of valuable step–by–step guidance anytime. Each section of the Control Panel possesses its own contextual help area offering a variety of how–to articles. We have also organized movies to provide you with a more effective visual representation of the best way to accomplish any presented procedure.