There are a lot of website hosting companies on the market today, yet the majority of them are resellers that have limited resources, particularly when it comes to support. One way to distinguish them is the option to reach the company by phone. The type of support that you will get via this method of communication will vary based on the service provider - a few of them provide professional telephone support, various others offer common and customer support only as some matters are more time-consuming and it would be easier to be resolved with a ticket, particularly if the situation needs to be escalated. Nonetheless, it is good to find that you could always contact your hosting supplier because there're a lot of small-scale issues which can be taken care of easily and timely through a phone call, not mentioning that you will be able to get more details about the services even before you become a customer.
Phone Support in Website Hosting
In case you choose to use one of our Linux website hosting service, you will be able to get in touch with our support crew over the telephone for 14 hrs a day. We can help you select the most suitable package for your web sites since we realize that it is better to discuss these issues with a live person. In case you already own an account, we are able to help you with all sales/billing questions as well as general issues, even with some technical matters which don't require too much time or escalation to an administrator because it'll be more appropriate to open a support ticket for time-consuming troubles and have all the correspondence in a single place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you are able to call the one you prefer and talk with one of our representatives.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be certain that there is always somebody to help you when you have any questions about the semi-dedicated server plans that we provide. Whether you want to know more about our plans, you have a billing issue or some general problem, you can call us. Despite the fact that some more complex troubles could need a ticket to give time to our tech support team to analyze, we will help you with a lot of tech questions over the phone as well, saving you precious time and efforts. As we have data centers on three continents - in the United states of America, the UK and Australia, we have local phone lines in all of these countries as well. In case you are in a different country, we also have an international number where you'll be able to contact us.