Q: What exactly does website migration imply and what does it include?
A: If your present hosting provider can no longer fulfill the requirements of your web site, or if you face regular downtime, or if you are forced to wait for hours for the help desk staff to reply back to you, it might be a good idea to swap your hosting provider, i.e. to migrate all the files for your web sites together with your databases from your present provider to your future provider. At ClusterOne PLUS, we are aware that this can be hard and time–consuming. This is the reason why we’ll perform all that for you for free!Our highly experienced technical team reps will move your website content from your current web hosting provider to us. Our technicians have extensive experience with web site migration and can handle everything – from a typical WordPress–driven weblog or Joomla™ CMS–based site, to a very complex, custom–built app.
Q: Website migration sounds like a lot of work. How much time is it going to take?
A: We strive to carry out all website migrations as fast as possible. However, we don’t have a fixed time frame for website migrations. There are different variables that you need to take into account – the mere size of your website and the workload of our web site migration team, etc. We always try to implement each migration within 48 hours. With smaller–sized websites, our staff typically manages to finish in less than 24 hours.
Q: What details will I have to give to your Website Migration Department?
A: We will require the login information for your current hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: My old hosting account has delicate data inside. How can I rely on you?
Q: How about downtime? Will my web site be unavailable?
A: Nah. Your web site will remain reachable online during the transfer. As soon as everything is done on our end, we’ll inform you so that you can preview it and check for problems. If everything’s alright, all you will need to do is update your domain’s DNS records.
Q: Will my current web hosting provider need to do anything?
A: Nope. Apart from your login details for the Control Panel, we do not need anything. We’ll never contact your web hosting provider. They will not know anything about the migration either.
Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–powered hosting platforms. Essentially, if we can receive access to your Control Panel, we’ll be able to transfer your site.The only platforms that we don’t support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.